Terms of service

The core rules that support use of this e-commerce website.

This page clarifies the customer relationship with the website, the store’s COD order process, and the general conditions that apply when browsing or placing an order.

Website use and content

By browsing this website and placing an order, customers agree to use the website lawfully and to provide accurate, non-misleading information. The website content, branding, layout, and product presentation belong to the store and should not be copied or misused.

Product and pricing information

The store presents product names, categories, and prices directly on the site. Product visuals are part of the website presentation and may not reflect every final production nuance exactly. Pricing may be updated without notice, but the price shown at order time forms the basis of the customer’s checkout summary.

COD order placement

All orders on this website are placed through a Cash on Delivery model. Orders may be reviewed for serviceability, confirmation, or custom-request clarity before dispatch. S. AANNA reserves the right to decline or cancel an order where information is incomplete, delivery is not serviceable, or the request appears unreliable.

Liability and support

The website aims to provide clear information and a structured shopping experience, but it does not guarantee uninterrupted access, courier timing certainty, or individual skin suitability for every user. Customers should read the disclaimer and policy pages carefully before ordering.